OFFICIAL STORE FOR THE AUDI CYCLING TEAM

Returns

KRYKI SPORTS RETURN POLICY

Making a return is easy. If you are not 100% satisfied with your purchase, return it within 30 days of receipt and in saleable condition for a refund or like-for-like exchange. No returns are accepted after 30 days.

Returns are only accepted online for products purchased directly from krykisports.com. No other returns are allowed.

If on receipt of your product, you are uncertain about your purchase please keep your product in the original packaging until you have decided whether or not you wish to keep it. All returns should be in ‘as new’ condition, both unwashed and unworn. Please do not remove the tags from the products.

When returning items to Kryki Sports, please ensure the product is well packaged and protected from damage in transit.

 

EXCHANGES

If you would like to make an exchange on your purchase please follow the steps in the section ‘How to make a return’. Exchanges can be made on a like-for-like basis, this means a different size or colour of the same product. If you would like a different product, please use the same process to return the item for a refund and place a new order.

 

FAULTY GOODS

From time-to-time manufacturing faults can and do occur. If you think your product has a suffered a manufacturing fault please contact us. Items that are damaged as a result of excessive or long term usage are not considered faulty. Returned items that have been worn should be laundered before return, receipt of unwashed garments may result in your product being returned to sender.

 

HOW TO MAKE A RETURN

Please contact Kryki Sports via email at orders@krykisports.com with your concern with the product that you would like to return. Kryki Sports will be in contact as soon as possible to get the return requested. Please make sure you add the invoice number and problem with product before returning.

 

RETURNS & EXCHANGES

Please post the package back according to your location to one of the following returns addresses:

 

Returns
Kryki Sports
3929 Midvale Ave N
Seattle, WA 98103
USA

 

Refunds will be made directly to the card used to make the original purchase via PayPal.
If you do have any enquiries about your return once it has been posted, email orders@krykisports.com. Please include the date the item was posted, which address it was sent back to, the name it was sent under and the item’s tracking number if applicable.